We ship all our products via PostNL, after an order and payment, we will ship your order after which you will receive an email with which you can see exactly where the package is. This only applies to parcel post or letter parcel, if you choose letter post then the order cannot be tracked, letter post is at all times at the full risk of the consumer
The standard shipping costs for packages we calculate are € 4.95, these are the costs for shipping via PostNL. The standard shipping costs for packages to Belgium that we calculate are € 7.95, these are the costs for shipping via PostNL. Shipping costs for letterbox package is € 3.95.
The packages are in most cases within 1 to 2 working days for shipments within the Netherlands, Shipments for Belgium take an average of 2 to 5 working days *.
You can follow the status of the parcel via “Track & Trace ”. * External influences such as bad weather, heavy traffic and calamities can confuse the schedule. That is why we do not give delivery guarantees.
If you are not at home, PostNL will, if possible, deliver to neighbors, unless you have indicated that you do not want this. If this is not possible, PostNL will make a second delivery attempt. If it cannot be delivered the second time, your package will go to the nearest postal agency, where you can collect it up to 1 week after delivery. You can pick up your order at a time of your choice. If you do not collect your order, it will be automatically returned to us.