We ship all our products via PostNL, after the order and payment have been processed, we will ship your order, at the same time you will receive an email where you can track your package. This only applies to parcel post or letter parcel, if you choose letter post then the order cannot be tracked, letter post is at risk of the consumer.
The standard shipping costs for packages are € 5.95, these are the costs for shipping via PostNL. The standard shipping costs for packages to Belgium are € 7.95, these are the costs for shipping via PostNL. Shipping costs for letterbox packages are € 3.95.
The packages are in most cases delivered within 1 to 2 working days for shipments within the Netherlands, shipments for Belgium take an average of 2 to 5 working days *.
You can follow the status of the parcel via “Track & Trace ”. * External influences such as bad weather, heavy traffic, and calamities can influence the schedule. That is why we do not give delivery guarantees.
If you are not at home, PostNL will, if possible, deliver to neighbours, unless you have indicated that you do not want this. If this is not possible, PostNL will make a second delivery attempt. If it cannot be delivered the second time, your package will go to the nearest postal agency, where you can collect it up to 1 week after delivery. You can pick up your order at the time of your choice. If you do not collect your order, it will be automatically returned to us.